Terms & Conditions
The terms on which Devicon Ltd provides consultancy services, and the basis on which this website is made available.
1. Scope of services
Devicon Ltd provides technology consultancy: software selection, cloud tools and configuration, digital workflows, IT infrastructure planning, cybersecurity considerations and practical recommendations. The scope of each engagement is agreed in writing before work begins and confirmed in the engagement summary.
2. We are not a software supplier or a certification body
We do not sell software licences, hardware or subscriptions, and we hold no reseller agreements. We are not an auditor, an accreditation body or a certification body, and we do not issue certificates, approvals or attestations of any kind.
3. No compliance certification opinion
Our security work is advisory. Nothing in our reports, notes or correspondence constitutes a cybersecurity compliance certification opinion, an audit opinion, or a statement that your organisation meets any particular standard, framework or regulatory requirement. Any decision to rely on a recognised standard should be supported by an appropriately qualified assessor.
4. Fees, invoicing and refunds
Review services are charged at the fixed prices shown on the pricing page, in pounds sterling, and are payable before the review is delivered. Implementation and follow-up sessions are quoted and agreed separately. Where a review is cancelled more than 48 hours before the scheduled discovery call, no charge is made. Where it is cancelled after that point, work already carried out is chargeable. Refunds are not available for reports that have been delivered.
5. Data and confidentiality
Each party keeps the other’s confidential information private and uses it only for the purposes of the engagement. We handle client material in line with our Privacy Policy, request access only where it is needed for the work, and remove that access when the engagement ends.
6. Client responsibilities
You agree to provide accurate information about your systems and to make the people needed for the work available for the agreed sessions. Recommendations are based on the information made available to us; where information is incomplete, the findings are limited accordingly.
7. Limitation of liability
We provide advice and implementation support with reasonable skill and care. We are not liable for losses arising from decisions taken by you or your suppliers after a report is delivered, from software or services supplied by third parties, or for indirect or consequential loss. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.
8. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.
9. Intellectual property and changes to these terms
The documents produced during an engagement are handed over to you; the methods used to produce them remain ours.
Reports, comparison tables, process maps and checklists produced during an engagement may be used and shared within your organisation. Our working methods, templates and reference material are not transferred. These terms may be updated from time to time, and the version in force for an engagement is the one published at the date that engagement is agreed.